db88 Privacy Policy

db88 is committed to protecting the privacy of all players on the platform. We operate as a responsible online gaming platform serving the Bangladesh market and understand that the security of your personal and financial information is of paramount importance. This policy applies to all personal data collected through the db88 website, mobile browser interface, customer support channels, and any other touchpoint where you interact with the db88 brand.

Throughout this policy, "personal data" means any information that identifies you or could reasonably be used to identify you as an individual. "Processing" means any operation performed on personal data, including collection, storage, use, disclosure and deletion. db88 acts as the data controller for all personal data collected through the platform. We do not sell personal data to third parties under any circumstances.

db88 does not use your personal data for unsolicited direct marketing without your explicit consent. Where you have opted in to receive promotional communications from db88, you may withdraw that consent at any time by contacting our support team via live chat or by updating your communication preferences in your account settings.

db88 relies on the following lawful bases to process personal data collected from Bangladesh players:

• Contractual necessity — processing required to fulfil the platform services agreed at registration, including account management, payments and gameplay.
• Legal obligation — processing required to comply with applicable law including anti-money-laundering regulations, KYC requirements, and responsible gaming obligations.
• Legitimate interests — processing for fraud detection, platform security, and aggregated analytics where these interests are not overridden by your data protection rights.
• Consent — processing for optional communications (promotional offers, bonus notifications) where you have explicitly opted in and which you may withdraw at any time.

db88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting or reporting obligations. For active accounts, personal data and transaction records are retained for the duration of the account relationship and for a minimum period of 5 years following account closure, in accordance with applicable anti-money-laundering record-keeping requirements.

Where personal data is no longer required for any legitimate purpose, db88 will securely delete or anonymise it. Anonymised and aggregated data that cannot be used to identify any individual may be retained indefinitely for statistical analysis and platform improvement purposes. Identity documents submitted for KYC verification are retained only for as long as required by applicable compliance obligations and are not used for any other purpose.

To exercise any of the above rights, please contact the db88 support team via live chat. db88 will respond to all verified data rights requests within 30 days. In complex cases, we may extend this period by up to a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights. db88 may ask you to verify your identity before processing a data rights request to ensure the security of your personal data.

By continuing to use the db88 platform after being presented with our cookie notice, you consent to the use of essential and security cookies. Analytics cookies are used only where you have not objected. You may manage your cookie preferences through your device browser settings, though disabling essential cookies will affect your ability to use the db88 platform. db88 does not use third-party advertising or tracking cookies.

Despite our commitment to data security, no system is completely immune to security threats. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, db88 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach. Players are also responsible for maintaining the security of their own account — use a strong, unique password and do not share your login credentials with anyone.

db88 uses gaming activity data to support responsible gaming for all players on the platform. This includes monitoring for signs of problem gambling behaviour — such as significant increases in bet frequency, bet size, or deposit amounts — and proactively reaching out to players where concerning patterns are identified. This processing is carried out in the interests of player welfare and forms part of our responsible gaming obligations. Players have the right to set deposit limits, time-out periods, and self-exclusion directly within their account settings.

If a player requests self-exclusion, db88 will use the player's registration details and device data to enforce the exclusion across all access points to the platform. Self-exclusion data is retained for the full duration of the exclusion period and for a minimum period thereafter to prevent inadvertent re-registration. Where a player who has self-excluded attempts to open a new account, db88 will use available data to identify and prevent this. All responsible gaming data is treated with the highest level of confidentiality.

db88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material — meaning they substantially affect how we process your personal data or your data rights — db88 will provide notice via the platform before the changes take effect. The effective date of the current version is shown in the Last Updated field at the top of this document. Your continued use of the db88 platform after an updated Privacy Policy has been posted constitutes your acceptance of the revised policy. We encourage all players to review this policy periodically. The current version will always be available at db88.cam/privacy-policy.

db88 is committed to resolving all privacy-related enquiries promptly and transparently. Where a player is not satisfied with our response to a data rights request or privacy complaint, they may escalate the matter to db88's formal complaints procedure, details of which are available from the support team on request. db88 operates as a safe and reliable platform that applies SSL encryption and fair play certification to protect the interests of all Bangladesh players. We take our data protection responsibilities seriously and are committed to maintaining the trust of every player on the platform.